Hotel a University Park

“Clean room and staff are so friendly.”

“Very clean and close to several restaurants. Friendly staff members ”

“Very clean and wonderful staff!”

“Nice and new ”

“The property and staff were very professional and kind. The check in experience because of Expedia's screw up was less than terrible. I reserved 3 Rooms for my family and Expedia only reserved 2 rooms. After a one hour and 30 minute conversation with Expedia by I was finally credited back for the one room and the hotel generously approved the same rate for the third room. Expedia needs Quality Customer Service training in the worst way!”

“The room was very tidy. Everything was in order. Spacious rooms. I will definitely stay there again anytime I’m in Merrillvile. ”

“Very clean and staff was extremely friendly.”

“Nice staff good courteous service ”

“Hotel was better the previous time we stayed there. This time … under renovation, intermittent WiFi, breakfast was ok on Saturday and Tuesday but not Sunday or Monday. ”

“Shower would never get hot even when turned all the way up. And at 530a.m there was a fire alarm and the hitel fought to give a refund that i still have not seen 15 days later”

“Good”

“I am not sure about pet and didn't use gym or swimming pool.”

“Adequate. ”

“There was absolutely no parking, then we arrived late in the evening to check in and they couldn’t give us a room key and we couldn’t get the app to work because the system was down or rebooting. There for we had to have a staff member take us to our room to let us in, came back down to get bags and had them try again to get us a key card but still wouldn’t work. Therefore one person had to stay in room to be able to open the door as the other had to carry all the bags and belongings. Very...

“If I could give this place a 0 rating I would. It is a disaster. Totally run down. The breakfast is stake toast and cold coffee. And the noise from the road is so loud it seems like your bed is ON THE HIGHWAY. avoid at all costs. The previous reviews must be fake. ”

“No complaints with the hotel. Friendly staff from the jump. Room was clean and comfortable. ”

“Yes”